Gentlepets. They are committed to providing accessible websites, applications, online services and similar interactive services (each, a “Website”) to all visitors, including individuals. with disabilities. Gentlepets has established this Website Accessibility Statement to further ensure that we provide goods, services, information and a retail experience to all of our customers in a manner consistent with this core value.
Gentlepets has a third-party digital accessibility partner to assist thegentlepets.com in adopting and implementing procedures in support of the World Wide Web Consortium’s Web Content Accessibility Guidelines (“WCAG”) 2.1 Level AA (“WCAG 2.1 AA”). as its web accessibility standard. for your websites. Gentlepets continues to make WCAG compliance of its websites a key focus of its software design and development efforts.
Gentlepets conducts regular website accessibility audits to ensure the continued accessibility of its websites in accordance with WCAG 2.1 AA. In a dynamic and ever-changing technological environment, Gentlepets understands the importance of continually testing its digital properties to ensure consistent experiences are delivered. Gentlepets tests and confirms the accessibility of each website prior to initial launch, if applicable, and periodically thereafter to monitor and test compliance with WCAG 2.1 AA and other accessibility guidelines. Gentlepets uses manual, functional and technical methods to conduct evaluations, including user testing by people with disabilities, to improve the digital customer experience for people of all abilities. Gentlepets regularly provides training and education to employees who are critical to the development of its website design and software on current website accessibility guidelines and principles.
Please note that our thegentlepets.com websites may link to or interact with third-party sites that we do not control and that are not directly affiliated with Gentlepets. These third-party vendors may not have made the same efforts that Gentlepets has to comply with WCAG standards. As such, Gentlepets makes no representations regarding the accessibility and compliance with the ADA (or other applicable laws) of third party sites. Additionally, third-party vendors provide some content, plugins and widgets on our websites. While we ask those third-party providers to ensure accessibility, we cannot guarantee their compliance, but we are committed to continually working with them to ensure that updates are made consistently to improve the customer experience for everyone.
How to contact Gentlepets with questions or comments about accessibility
Please send any specific questions or concerns about the accessibility of any web page or feature on any Petco website to [email protected]. If you encounter an accessibility issue, please let us know and we will make every reasonable effort to improve the accessibility of that page.
